Emergency Notification System
What is SchoolMessenger?
SchoolMessenger enables school administration to efficiently communicate with our families via an automated system. The primary uses of the system will be to notify you of important events, reminders, delayed openings, early dismissals, school closings, and emergencies. This will enable the district to disseminate information to each of our families in the most time efficient manner possible in a variety of methods - including phone calls, email, and text message.
How will the system be used?
In the event that a school bus should run late, an event should be rescheduled at the last minute or other critical information should need to be conveyed to parents as soon as possible, we will use this system to either send an automated call or email. Cancellation of after school activities and or reminders for events are other examples. South Harriosn will use this system to disseminate flyers, our monthly calendars, and district newsletter.
What do I do if I think a call was placed, but I didn't get one?
Not all calls generated with SchoolMessenger are sent to all families. Often, information is only sent to those directly affected. For example, if a field trip bus is expected to return late, only those families whose children are on that bus would be contacted. In most circumstances, duplicate information will be on the District's homepage within minutes of the SchoolMessenger system activation. If you believe you were missed, go to the website first to get accurate information. After you receive the information you need, log onto your account to be sure that your phone numbers and e-mail addresses are accurate.
I received an e-mail, but no phone call - was I missed?
Probably not. Not all situations will warrant a phone call. District administration will make the determination as to when to make calls and when to send e-mails only.
I have an extension at work, can I add that number to SchoolMessenger?
The SchoolMessenger system can only accept direct dial numbers. Check with your employer to determine if you have a direct dial number in addition to your extension.
Other Important Details:
- Your caller ID will display your the district's main number, 610-489-5000, anytime a call is coming through from the school. Caller ID will not display a name associated with the number.
- Your caller ID will display 411 anytime an emergency call is coming through from the school. Caller ID will not display a name associated with the number.
- The system will leave a message on your voicemail or answering machine. If you have a Privacy Director on your telephone lines you may not receive the call. For example, with Privacy Director all incoming calls are rerouted and the callers must identify themselves for the call to go through. Because our system is automated it will not identify itself thus the call will not get through to your number.
Please contact our main office at 856-769-0855, extension 1110, if you have any additional quesitons.