Chain of Command
We find that most problems are addressed by following a chain of command. The Chain of Command is designed to address problems, answer questions, and clarify expectations but addressing them at the lowest level possible. The attached organizational chart is graphic illustration of the reporting structure in place at South Harrison.
If a parent/guardian needs to talk to a teacher, concerning a child's progress, we ask that the following procedure be followed:
1. Contact the teacher, either through email or a phone call, to have an appointment scheduled. The website staff directory provides the necessary information to contact each teacher.
2. Please follow through with the scheduled meeting.
3. Allow some time for any changes to occur. If you still have questions or concerns about your child's progress, call the principal, Dr. Corinne Sannino (ext. 1103). She will discuss the situation and look into the problem area.
4. In the unlikely event that the problem cannot be resolved at the building level, the parent/guardian has the right to ask for the assistance of the Superintendent, Dr. James Lavender. He will ascertain as to whether all attempts to resolve the problem have been tried at the building level. Every effort should be made to resolve the problem at the building level using school personnel before the Principal or the superintendent becomes actively involved. The Principal or Superintendent may counsel the parents/guardians individually, or call for a joint meeting.
5. In extreme cases, the school Board of Education may become involved when a policy change is necessary.